A few things before you visit

Find out how to reserve a cup, collect your work or try a class. Send us a message if you need something else.

The shop and pick-up

How do I reserve a piece?+

Send its product name, quantity and preferred pick-up day through the contact form. We check the actual pieces and reply. Your reservation starts once we have confirmed it and agreed how long to hold it.

How do I collect and pay?+

Collect from our Deventer shop at the agreed time during shop hours. You can inspect the piece and pay in the shop. This website has no online payment.

When is the shop open?+

Wednesday to Friday 11:00–18:00, Saturday 10:00–17:00 and Sunday 12:00–16:00. We are closed on Monday and Tuesday. Ask before a public holiday visit. Classes take place at their own agreed times.

Can someone else collect my reservation?+

Yes. Tell us through the contact form before collection and give that person the reservation reference we agreed with you.

Can I return a shop purchase?+

For a change of mind, bring an unused piece back to the shop within 14 days with proof of purchase. We offer an exchange or shop credit. This voluntary arrangement excludes personalised and made-to-order work. If a piece seems faulty, contact us so we can assess it; that is separate from this arrangement.

Do you offer gift wrapping and gift cards?+

We offer plain paper gift wrapping as a paid service. Ask for wrapping when you reserve. Gift cards are arranged and paid for in the shop; we agree the value and explain where and how long the card can be used before you buy.

Choosing your ceramics

Will my piece look exactly like the photo?+

Colour, size and shape vary slightly in handmade work. Photos show the type of piece. If you want a pair or a particular shade, mention it so we can compare the available pieces with you.

Can all pieces be used for food and drink?+

Use only pieces sold as tableware for food and drink. Vases and decorative work have a different purpose. Ask us about the finish on the piece you choose.

Can I use the dishwasher or microwave?+

Check the guidance for your specific piece first. If it is unclear, wash by hand and keep it out of the microwave and oven. Avoid sudden temperature changes.

Can you make something to order?+

Ask through the contact form with the intended use, approximate size and quantity. We discuss what is possible, the price and the making schedule before either of us commits. Matching an older glaze exactly may not be possible.

At the worktable

Do I need experience for a class?+

The wheel taster, hand-building and glazing workshops welcome beginners. The six-week course also starts with the basics. Read the class page for the approach and what is included.

How do I arrange a class place?+

Use the contact form and mention the class, group size and dates that suit you. We reply with availability, payment arrangements and the conditions. A form submission alone does not reserve a place.

What should I wear?+

Choose washable clothes and closed shoes. Short nails help at the wheel, and long hair should be tied back. We provide aprons and tools. Bring an old towel for the six-week course.

Can children join?+

The kids clay workshop is for ages 8 to 12, with up to six children. Tell us the age and any support needs first. Adult workshops are for adults. We agree drop-off and collection with the responsible adult.

Can I take my class work home on the day?+

No. It needs to dry, be fired and, where suitable, glazed and fired again. We tell you when it is ready for shop pick-up. Cracks can occur during drying or firing, so a finished piece is not guaranteed.

What if I miss a session or need to cancel?+

Tell us as soon as you can. We share the cancellation arrangements before confirming your place. Catch-ups depend on studio space and are not included automatically.

Can our group have its own workshop?+

The private hand-building workshop is for up to six adults and lasts three hours. The group price is € 390,00, including one small dish per person, a house glaze and both firings. The total stays the same for a smaller group.

Another question?

Tell us which piece or class you have in mind. We can give you a useful answer.

Contact us

Find a piece for your everyday table

Ask about a piece through our contact form. We confirm availability and agree a time for shop pick-up.